KCB Bank has rolled out a reimagined mobile banking app, promising customers a faster, safer, and more personalized digital experience.

The new platform introduces instant self-onboarding, enabling new users to open accounts and start banking anytime, anywhere without stepping into a branch.

Built on advanced artificial intelligence, data analytics, and a mini-app ecosystem, the app is designed for scale, agility, and inclusivity, delivering tailored services for diverse customer needs.

“This new app reflects our continued commitment to innovation and customer satisfaction,” said KCB Bank’s Director of Digital Financial Services Angela Mwirigi.

He added: “We have listened to our customers, understood their needs, and built a platform that brings banking closer to them in the safest and most convenient way possible.”

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The launch comes as KCB reported a 28 per cent jump in mobile loan disbursements in Q1 2025, hitting Sh116 billion across 309 million transactions a sign of growing customer trust in the bank’s digital channels.

Anchored on the KCB Group Strategy 2024–2026, the rollout supports the bank’s mission of removing barriers to financial access and delivering inclusive, tech-driven solutions under its brand promise, “For People. For Better.”

The KCB Mobile Banking App is available on Google Play Store, Apple App Store, and HarmonyOS, with migration instructions for existing users to be shared via official channels.