NCBA Bank has reported generating Sh156 million in active and potential business leads after hosting its Gold Banking clients in Nairobi under its “Meet, Mingle & Money Talks” engagement series.

The event, held on Thursday, followed the programme’s launch in June and brought together the lender’s senior leadership, Relationship Managers and product specialists for direct interaction with selected customers.

The series is designed to create a premium, face-to-face platform for its affluent retail banking clients

The first three Nairobi sessions centred on home ownership, wealth management, equity release, and NCBA’s EasyBuild and Affordable Housing financing products.

According to the bank, these discussions led to tangible commercial results across mortgages, unsecured lending, asset finance and bancassurance offerings.

Read More

  1. Tsevi Soni retains NCBA Kenya Junior Matchplay crown with 4&2 win at Sigona
  2. NCBA Bank challenges private schools to lead sustainability and innovation push
  3. NCBA corporate team looks to shine at third leg of PGK Equator Tour in Kipipiri

Participants reportedly gave positive feedback, describing the sessions as insightful and encouraging the bank to consider more regular and even virtual editions.

Providing context on the bank’s approach, NCBA Group Director for Retail Banking Dennis Njau explained the rationale behind the series.

"Meet, Mingle & Money Talks is more than just a networking opportunity; it is a deliberate strategic platform to listen, advise and walk with our customers through their financial journeys. This program underscores NCBA's strategic imperative of delivering best-in-class, advisory-led experiences to its affluent retail customer base," Njau said.

"This aligns with its broader retail banking strategy of accelerating product acquisition, driving customer advocacy, and deepening long-term loyalty.”

The bank stated that the sessions are structured in an intimate town hall format to foster personal rapport, encourage loan-related conversations and drive deeper engagement with its products, all while offering customers actionable financial insights.

NCBA plans to extend the series to other regions, with events scheduled for Nakuru in August and Kisumu in September.

The bank said the upcoming gatherings will focus on high-potential customers with strong payment records, positive balances, and borrowing relationships with competitor institutions.

The lender views the initiative as part of a broader strategy to deepen relationships with its premium clients while driving business growth in a competitive financial market.