NCBA Bank has unveiled a game-changing update to its mobile app, NCBA Now, permitting new customers to open a bank account entirely online, no paperwork, no physical branch visits, and absolutely no queues.

In the bold move to make banking even more convenient for most Kenyans, the latest feature is part of NCBA’s ongoing digital transformation journey and will redefine how Kenyans access banking services.

With just your smartphone and a national ID, you can now easily download the NCBA Now app and open an account within minutes from anywhere in the country and at any time.

The NCBA Now app will guide you as a user through a secure verification process that includes inputting ID card details and using facial recognition to confirm your identity.

So, what makes this feature a game changer?

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It is available 24/7, whether you are in Nairobi, Nakuru, or somewhere in between, whether it is midday or midnight, you can conveniently open a bank account from wherever you are.

“At NCBA, we are committed to excellence in customer experience. This includes providing convenience and accessibility,” said NCBA Group Managing Director John Gachora.

He added: “That is why we have expanded our platform to enable our customers to have the capacity to open bank accounts on the go. It is well in line with our exciting journey to digital transformation.”

However, that is not all.

The upgraded NCBA Now app also allows users to set up savings and investment accounts with just a few taps.

It is a seamless, fast, and secure experience designed by the Kenyan financial institution to put the power of banking right in your pocket.

NCBA bank has also emphasized the advanced security features built into the app, assuring its customers that their personal data and financial transactions are protected at all times.

This digital leap aligns with the growing trend of mobile-first banking being adopted across Kenya, where convenience, speed, and security are critical in the current fast-paced world.

To explore the new features and start banking the easy way, visit ncbagroup.com.