In a bid to enhance convenience for its clients, the National Transport and Safety Authority (NTSA) has announced the opening of all its offices on Saturday, from 8 am to 1 pm.

This special opening aims to facilitate the collection of essential documents, including logbooks, number plates, and smart driving licenses (DLs).

"To facilitate our clients beyond the normal operation days (Monday to Friday), all NTSA offices will be opened on Saturday, 2nd March 2024, from 8 am to 1 pm for collection of LOGBOOKS, NUMBER PLATES and SMART DLS," stated  NTSA in a statement.

Clients who have received SMS notifications are encouraged to take advantage of this opportunity to visit their designated NTSA office and retrieve their awaited documents.

"We urge our esteemed clients who have received SMS notifications to visit the NTSA office identified during the application process and collect NUMBER PLATES, LOGBOOKS and SMART DLS," the statement read further.

This initiative underscores NTSA's commitment to ensuring efficiency and ease of access to vital services for the public.

The collection of logbooks, number plates, and smart DLs is crucial for individuals completing various vehicle registration and licensing processes.

By opening its doors on a Saturday, NTSA perhaps aims to alleviate the burden on clients who may find it challenging to visit during regular working days due to their own commitments.

NTSA's decision to extend its service hours aligns with its ongoing efforts to streamline operations and improve customer satisfaction.

It reflects the authority's responsiveness to the needs of the public and its dedication to providing effective solutions.

Additionally, NTSA encourages individuals to adhere to the specified operating hours to ensure a smooth and efficient collection process.

This initiative marks a proactive step by NTSA towards enhancing service delivery and customer experience.

By accommodating clients on a Saturday, the authority demonstrates its commitment to prioritizing the convenience and satisfaction of the public.

For further inquiries or assistance, clients are urged to contact NTSA's customer service hotline or visit their official website for additional information.